The National Aged Care Advocacy Program
The National Aged Care Advocacy Program (NACAP) is a free and confidential service promoting the rights of people receiving aged care services and is funded by the Commonwealth Department of Health and Ageing.
The aim of the program is:
- to provide you with information and advice about your rights and responsibilities
- support you to be involved in decisions affecting your life
- assist you to resolve problems or complaints in relation to aged
care facilities - promote the rights of older people to the wider community.
TARS is part of this National Advocacy Network and operates in N.S.W. only. If you live elsewhere and would like to contact agencies in other states or territories please see below for information on the National
Advocacy Network.
NATIONAL ADVOCACY NETWORK
There are organisations like TARS in each state of Australia. Collectively we are known as the National Advocacy Network.
Each one functions independently, and may work with different clients. The following list has the main contact for each state, as some states have regional offices.
South Australia
Aged Rights Advocacy Service (ARAS)
Address: 1st Floor, 45 Flinders Street, Adelaide SA 5000
Telephone: (08) 8232 5377 Freecall: 1800 700 600 Fax: (08) 8232 5388
E-mail: aras@agedrights.asn.au
(service for: older people or their representatives who are receiving community based services or living in Commonwealth subsidised aged care facilities)
Victoria
Elder Rights Advocacy
Postal Address: Level 4, 140 Queen Street, Melbourne VIC 3000
Telephone: (03) 9602 3066 Freecall: 1800 700 600 Fax: (03) 9602 3102
E-mail: era@era.asn.au
A.C.T
A.C.T. Disability, Aged and Carer Advocacy Service (ADACAS)
Residential Address: 2 Atherton Street, Downer ACT 2602
Postal address: PO Box 144, Dickson ACT 2602
Telephone: (02) 6242 5060 TTY: (02) 6242 5065 Fax: (02) 6242 5063
Email: adacas@adacas.org.au
Web: www.adacas.org.au
(service for: people with disabilities, older people and their carers)
Northern Territory
Aged and Disability Rights Team (ADRT)
Darwin Community Legal Service
Residential Address: 8 Manton Street, Darwin NT 0800
Postal Address: PO Box 3180 Darwin NT 0801
Telephone: 08 8982 1111 Freecall: 1800 812 953 Fax: 08 8982 1112
Email: info@dcls.org.au
Web: www.dcls.org.au
(service for: people with disabilities, older people and their carers)
Western Australia
Advocare
Address: Level 3 Kings Complex, 517 Hay Street, Perth WA 6000
Telephone: 08 9225 8599 Freecall: 1800 655 566 Fax: 08 9221 8699
Email: advocare@iinet.net.au
Web: www.advocare.org.au
(service for: older people or their representatives who are receiving community based services or living in Commonwealth subsidised aged care facilities)
Tasmania
Advocacy Tasmania Inc.
Residential Address: Suite 6, Mayfair in the Bay, 236 Sandy Bay Road Sandy Bay,
Tasmania, 7005
Postal Address: P.O. Box 426, Sandy Bay, Tasmania 7006
Telephone: (03) 6224 2240 Freecall: 1800 005 131 Fax: (03) 6224 2411
Email: advocacy@advocacytasmania.com.au
Web: www.advocacytasmania.com.au
(service for: people with disabilities, older people and their carers)
Queensland
Queensland Aged and Disability Advocacy Inc (QADA)
Residential Address: 121 Copperfield Street, Geebung Q'ld 4034
Telephone: (07)3637 6000 or 1800 818 338 Fax: (07) 3637 6001
Email: info@qada.org.au
(service for: older people or their representatives who are receiving community based services or living in Commonwealth subsidised aged care facilities)
FOR MORE DETAILS ABOUT THESE ORGANISATIONS LOG ONTO THE NATIONAL ADVOCACY WEBSITE: www.sa.agedrights.asn.au/rights/home.html
Queensland
Queensland Aged and Disability Advocacy Inc (QADA)
Residential Address: Suite 5, 175 Sturt Street, Townsville QLD 4810
Postal Address: PO Box 1625, Townsville QLD 4810
Telephone: (07)4771 3011 Fax: (07) 4771 6511
During business hours, please phone to tell them you want to fax.
