Who can assist me in making a complaint?
We can inform you of your rights and assist you make an internal or external complaint.
If you feel uncomfortable about making a complaint, or are not sure about what to do, or you simply want support, ask The Aged-care Rights Service for assistance by calling (02) 9281 3600.
Further information
For more information about making a complaint or any other aspect of residential care contact
TARS: The Aged-care Rights Service
Level 4, 418a Elizabeth Street
Surry Hills 2010
Ph. (02) 9281 3600
Fax: (02) 9281 3672
email: tars@tars.com.au
Disclaimer
Please note - this is general information only, it is not legal advice. If you feel you need legal advice we suggest you speak with a solicitor.
